100% Authenticity Multiple Guarantees

When purchasing your luxury watch from our online store, we want to make you feel completely confident knowing that all the watches we sell are 100% authentic. 

That is why we offer MULTIPLE RISK-FREE GUARANTEES for your peace of mind. 

Every watch we sell is authenticated and inspected before delivery. We hire 2 reputable companies for the process: WATCH CSA and WATCH CERTIFICATE™.

1) WATCH CSA - Authentication Certification Guarantee

We authenticate each timepiece through WatchCSA, the industry's leading independent authority on watch authentication.

3) Vetted Sources Guarantee
We source our watches only from reputable and trustworthy sources, reliable and legitimate wholesalers that have a long standing history.

4) Paper Trail Guarantee
For our customers' even greater peace of mind, we include in writing on every invoice a 100% Money Back Guarantee PERPETUALLY on authenticity.

Rest assured, you are fully protected when dealing with us!

Warranty Policy 

In the event that the product you buy from VIP CALIBER ("we", or "us") is dependent upon an outsider warranty at that point the product will be administered by such outsider warranty (to the degree such outsider warranty is assignable by us to you) and won't be represented by this restricted warranty. On the off chance that the product you buy from us isn't dependent upon an outsider guarantee, VIP CALIBER warrants that during the warranty time frame (characterized underneath), the product that you bought from us will be liberated from defects in materials and workmanship.

We warranty all items sold for 2 years from the date of the original sale. Warranty only covers manufacturer’s parts which existed on the watch at the time of the sale and shall be void if altered subsequent to the sale. 

This restricted warranty gives you explicit lawful rights and you may likewise have different rights, which shift from one state to another.

We limit the span and remedies of all inferred warranties, including without restriction the warranties of merchantability and qualification for a specific reason to the warranty time frame.

A few states don't permit constraints on how long an inferred warranty lasts, so the above limitation may not apply to you.

Our obligation regarding deficient product is restricted to repair or replacement of the product (including the parts therein) as portrayed underneath in this warranty statement.

Who may utilize this warranty?
We stretch out this restricted warranty just to the customer who initially bought the product ("you") from VIP CALIBER. It doesn't reach out to any resulting proprietor or other transferee of the product.

What does this warranty cover?
This restricted warranty covers defects in materials and workmanship of the product for the warranty time frame as characterized beneath.

What does this warranty not cover?
This restricted warranty doesn't cover any harm due to: (a) transportation; (b) storage; (c) improper use; (d) inability to adhere to the product directions or to play out any preventive upkeep; (e) alterations; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.

What is the period of coverage?
In the event that the product or any bit of the product that you buy is dependent upon an outsider warranty, VIP CALIBER thusly appoints to you the entirety of its privileges and cures under such warranty to the degree that such rights and remedies are assignable. On the off chance that the product or any bit of the product isn't dependent upon some other warranty as of the date of purchase by you, and subject to the conditions of this restricted warranty, VIP CALIBER warrants that the product will be free from defects in material and workmanship under normal use for a period of one (2) years from the date of purchase by you (the "warranty period"). The warranty period is not extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

What are your remedies under this warranty?
Regarding any damaged product during the guarantee time frame, we will, in our sole watchfulness fix or supplant such product (or the faulty part) gratis. We will likewise pay for postage expenses to return the fixed or substitution product to you in the event that we choose for fix or supplant the faulty product.

How do you obtain warranty service?
To obtain warranty service, you must call (305) 345-3201 or email our customer service department at info@mirells.com during the warranty period to obtain a defective merchandise authorization (“dma”) number. Read more about our return and warranty service policies.

Restriction of Liability
The remedies portrayed above are your sole and restrictive remedies and our whole risk for any break of this restricted warranty. Our risk will by no means surpass the genuine sum paid by you for the inadequate product, nor will we under any conditions be responsible for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.

A few states don't permit the prohibition or limit of accidental or consequential harms, so the above constraint or rejection may not apply to you.

Unless expressly stated in our Watch Warranty Policy, we disclaim all representations and warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement in respect to our Website, watches and other items we sell. You expressly understand and agree that your use of our Website is it at your sole risk and that our Website is provided on an as is and as available basis. No advice or information, whether oral or written, obtained by you from us or our Website shall create any warranty not expressly stated in the Watch Warranty Policy or in these Terms and Conditions. The merchandise supplied herewith MAY COME with a "warranty card” but are sold with NO PROMISE of manufacturers' warranty and warranty service and no representation of the validity or existence of any manufacturers' warranty. There are no expressed or implied warranties or warranty services. Transaction are for the sale and purchase of previously owned merchandise regardless of appearance and whether the merchandise appears new. VIP CALIBER makes no representations and grants no warranties, expressed or implied, either in fact or by operation of law, by statute or otherwise, and specifically disclaims any other warranties, including, without limitation, a manufacturer's warranty, whether written or oral, or expressed or implied, including any warranty of quality, merchantability or fitness for a particular use or purpose or any warranty with regard to the validity of any patents or the noninfringement of any intellectual property rights of the holder thereof.

Payment and Deposit Policies

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information. We offer multiple forms of payment, see below.

Accepted Forms of Payment

• Bank Wire Transfer (Preferred Method): Domestic US or Foreign Accounts
• Cash In-Person or Cashier's Check: In-person meeting at a local bank 
• Major Credit Cards: VISA, Mastercard, Discover and American Express. (Note that if paying by credit card, there will be an extra credit card fee of 3% on top of the purchase amount. (Please inquire if you would like to pay with another credit card flag/brand)
• Kindly inquire for any other desired forms of payment.

Deposits

Buyer has a maximum of 5 days to pay off a balance after an initial partial deposit of at least 20% has been provided. Partial deposits are non-refundable and full balance payment is required for product delivery. Partial deposits will only be refunded if the product is not delivered within 30 days of the expected delivery date. Full deposits are non-refundable and are only refundable on approved returns after inspection of returned items that show no damages. 

Our buyers agree to the following terms:

(1) that payment is due on delivery unless other arrangements are made in writing, signed by VIP CALIBER; (2) all claims or disputes which may arise under it shall be governed by the laws of the State of Florida regardless of principles of conflict of laws and venue for any disputes or collection action shall be exclusively in the Circuit or County Court of Broward County, Florida; (3) Title to all items delivered will not pass to the purchaser until such time as all costs have been paid in full and VIP CALIBER may file one or more documents to confirm that title to such items remains with VIP CALIBER, until such time as it may determine that payment in full has been made. (4) payment in full" shall mean receipt by VIP CALIBER of bank or certified check, wire transfer or final clearance and collection of such payment; and (4) In the event any dispute arises, or collection is required under this agreement, the prevailing party shall be entitled to reasonable costs and attorney's fees from the non-prevailing party whether suit is brought or not. In the event of lawsuits or other proceedings arising by virtue of this agreement, the prevailing party shall be entitled to an award of all court costs, litigation expenses, and attorney's fees at pre-trial, trial, and all appellate levels.

Delivery & Shipping Policies

We estimate from 3 to 7 business days timeframe for delivery after cleared funds. Contact us if you desire expedited shipment.  

Domestic & International Shipping

We ship domestically and around the world with any of the world's trusted carriers like FedEx, UPS, DHL, EMS, TNT, USPS and Ferrari Express. Everything that leaves our store is fully insured against loss, theft and damage during its transit so you can rest easy knowing that your investment is protected. All of our packages are insured by an independent third party insurance company. For insurance reasons, we are not able to ship our products if there isn't an adult available to sign for the package upon delivery.

All domestic shipping is free of charge (except for Alaska, Hawaii and Puerto Rico where international shipping rates applied). 

Customs Duty & Tax Regulations

Most international orders are subject to customs duty and tax regulations specified by the designated country, and are the sole responsibility of the customer. You may contact your local customs office for details. Some countries charge additional Collect on Delivery (COD) fees, which are collected by the carrier at the time of delivery and which do not go to our company. In certain cases, customs officers may have the right to delay or deny the delivery of your package; we have no control over this, but we do reduce the likelihood of it happening by shipping with reliable international carriers like Ferrari Express, UPS and FedEx.

Once your item is received it will be inspected for signs of wear or damage which could adversely affect your refund. When the item is finished with inspection a refund will be issued. We will issue refunds in the manner in which the payment was received. In the unlikely event that a return package becomes missing in transit an insurance claim will be processed, and a refund will only be given upon the successful investigation of the claim. We do not offer cash refunds for any reason. Please allow up to three (3) business days for any credits to update to your account.